Returns Policy

Due to the apparent health and hygiene implications with adult goods. For the goods to be returned, if they are not broken, the following terms must be met:

1. 1. The goods must be unused.
   2. The goods must be in their original condition & packaging.
   3. Items supplied in sealed packaging that have been opened are non-refundable and non-exchangeable.
   4. Any discrepancies or damaged items must be reported within 36 hours of delivery.
   5. Items that are not in sealed packaging are non-refundable and non-exchangeable.
   6. The goods must be received back within 30 days from the day you received your order.
   7. Lingerie and clothing items must be returned unworn and still in their original packaging.

If we suspect that the goods have been used or any of the above conditions are not met, then we reserve the right to return the goods.

We will issue a full refund on receipt, excluding the actual delivery charge.

Alternatively, if preferred, we will exchange the item.

Please note: Goods will only be accepted for return if they are despatched within 30 days of delivery unless we have notified you otherwise.

The item is your responsibility until it reaches us. Therefore for your protection, we recommend that you send the parcel using a delivery service that insures you of the value of the goods.

The cost of returning the item to us is your responsibility. Delivery charges are only refundable where goods are faulty and a refund is made.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Please do not send your purchase back to the manufacturer.

Our Returns Address Is: